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Lowestoft Vision partnership with Suffolk Police

From January 2015 Lowestoft Vision in partnership with Suffolk constabulary will provide a dedicated PCSO for the town centre and businesses Improvement District (BID) area. The PCSO is in addition to the existing provision provided by Suffolk Constabulary.

As part of their continued commitment to enhance the town. Lowestoft Vision has been identifying how they can have a greater impact on tackling issues such as anti-social behaviour, street drinking and making the town more secure.


Since August 2013 Lowestoft Vision which is part of Suffolk Chamber of Commerce has provided the towns Street Ambassadors who first came to the town as part of the Portas PilotScheme in April 2013. The Street Ambassador role was to welcome customers to the town acting as hosts whilst providing support to security teams located in the town centre.

A review of the service by Lowestoft Vision in partnership with local businesses found that while Street Ambassadors were a welcome addition to the town a number of challenges arose that Street Ambassadors did not have the legal authority to manage.

The new scheme enables Lowestoft Vision to set the patrol area and the priorities of the PCSO. Vision and Suffolk constabulary will meeting a regular basis to discuss performance and set priorities.

Darren Newman Lowestoft Vision BID Manager said "We are delighted to be working in partnership with Suffolk constabulary to provided additional provision to the BID area."

"Speaking with local businesses it was felt that we needed to do more to tackle some of the issues that impact customers and businesses in the town".

"We are excited with the opportunity of having a dedicated PCSO in the town centre who has powersof authority that will have a greater impact for our community"

"This decision is the right one for business and the right one for the town."

Inspector Richard Hill of Suffolk Constabulary said "PCSOs have become an integral part of the policing family and play an important role in keeping Suffolk safe by providing high-visibility patrols which both provide reassurance while helping reduce crime and anti-social

"The PCSO who will work in Lowestoft town centre and the BID area is being introduced through the match-funded scheme, which allows an organisation or business association to split the cost of a PCSO with the Constabulary, forming a partnership to deal with local community issues. "

Suffolk Police and Crime Commissioner, Tim Passmore said, "I am really pleased that we have been able to boost the existing PCSO provision in Lowestoft. This is an excellent example of organisations working together and acting for the greater good.

"There is an impressive track record of multi-agency working within in our county; Lowestoft Rising is a good example of this and the Lowestoft BID complements this well. "

The new arrangements means that the Street Ambassador service will finish at the end of the year.

"Lowestoft Vision are extremely grateful to the role that Jason and Steve, our street ambassadors have provided since they began back in April 2013 and thank them for their hard work."

To fill the additional gap left by the street ambassadors Lowestoft Vision will be developing a street host scheme for the summer period to welcome visitors to the town and assist customers with general enquires.

"Providing public information as well as general enquires to shoppers and visitors is something that we feel is important for the town. However this service needs to be kept separate from a safety and security role and targeted at specific times of the year." said Darren

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